There are many ways to ask for help. Some folks prefer help in a face-to-face setting. Others are more comfortable on the phone, in a chat room, querying a database, or Googling around the Internet.

Knowing we’re all so different, librarians offer different kinds of help for these different kinds of behavior. Here’s hoping you find your preferred method on the list below!

Face-to-Face
If you’re in MSEL, stop by our Information Desk and Research Consultation Office. (See our service hours.) You can also set up an appointment to meet with your librarian.

Phone, Chat, Tweet, Text, or Email
You can send us tweets, or emails. Text us at (410) 692-8874. We are also available via chat (use the Get Help tab) or telephone.

Query a Database
Frequent questions and answers are available 24/7 in our Ask a Librarian service.

Google
The Ask a Librarian service is indexed by Google. Make sure you add JHU to your search terms to find us, rather than the library at Harvard or Yale.


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