Staffing: The Harbor East Library greatly increased librarian coverage. In January we initiated on-site librarian hours Monday through Saturday, for a total of 35 hours per week. That includes 11 hours of after-5:00 pm coverage Monday through Thursday. Four student assistants significantly extended staffed hours during the spring term, helping patrons in numerous ways and freeing the librarians for other duties. The Harbor East business librarian answered over 100 reference questions during on-site librarian hours.
Services: We added patron ability to request JHU catalog items for Harbor East pickup and self-checkout, then return those items to the library. Harbor East is now an Interlibrary Loan pickup and drop-off location. Faculty can now request that print items be put on reserve when those items cannot be acquired through other means.
Computing: Our IT department added SPSS and an enhanced language package (including Arabic) to the library’s public access computers to complement the already-installed CoStar, ArcGIS, and Oracle Crystal Ball.
Teaching: Librarians from Harbor East and Homewood made several presentations to the Discovery to Market class about researching various topics. Harbor East librarians made presentations to two Business of Medicine classes about general information seeking and researching information for strategic plans.
Space: The library added an information desk, a newspaper and magazine rack for current popular periodicals, and a wire rack for informational sheets and brochures. We're still hoping our book drop will show up in the near future...